Privacy Policy
Effective June 11, 2026
Your genetic data is never stored
When you upload a DNA file, it is processed entirely in server memory: parsed, compared against the reference database, and used to render your report. It is never written to disk, never logged, and never retained, it is discarded as soon as your report is returned. PDF generation works the same way: the report data is sent from your browser, rendered to a PDF in memory, returned to you, and discarded. We have no copy of your genetic data, and no way to recover it.
What we do process
- Your DNA file (in memory only), with your explicit consent, given via the checkbox before analysis (GDPR Art. 9(2)(a)). It is used solely to generate the report you requested.
- Standard web server logs, our hosting provider (Google Cloud Run, EU region: Belgium) records request metadata: IP address, URL path, time, and response status. Logs never contain your genetic data or file contents. We use them for security, abuse prevention, and counting visitors in aggregate; they are automatically deleted after at most 60 days (legal basis: legitimate interest, GDPR Art. 6(1)(f)).
What we don't do
- No accounts, no sign-up, no profiles.
- No cookies and no tracking or analytics scripts.
- No selling, sharing, or transferring of your data to anyone.
Support payments
If you choose to support Clariome, payment is handled entirely by Stripe on Stripe’s own pages. We never see or store your card details. Stripe acts as an independent controller for that payment under its own privacy policy.
Your rights
Because we keep no personal data about you beyond short-lived technical logs, there is usually nothing for us to access, correct, or delete. You still have all rights under the GDPR (access, erasure, objection, complaint to a supervisory authority). For any privacy question or request, contact contact@clariome.io.
Children
The Service is not directed at children and must not be used by anyone under 16.
Changes
If this policy changes, the new version will be posted here with an updated effective date.